Statutory demands: what they mean and how to respond.

A statutory demand is the last step before bankruptcy proceedings under the Insolvency Act 1986. 21 days to pay, 18 days to apply to set aside. Different from a county court claim, with much harder consequences if ignored.

9 min read Actionable UK Specific Hub 02 · Managing debt
£5,000 threshold
Minimum debt for individual statutory demand under Insolvency Act 1986 s.267. Below £5,000, creditors must use county court route, not bankruptcy.
21 days
From service of the demand. Pay, secure and compound the debt, or apply to set aside. After 21 days the creditor can petition for your bankruptcy.
18 days
Window to apply to court to set aside the demand under Insolvency Rules 2016 r.10.4. Filing pauses the 21-day clock.

What a statutory demand actually is

A statutory demand is a formal written demand for payment of a debt, made under the Insolvency Act 1986 s.268. For individuals, it is the procedural prerequisite for a bankruptcy petition. For companies, it is the precursor to a winding-up petition.

Statutory demand at a glance (2026)
Legal basis
Insolvency Act 1986
Issued by
Creditor (no court involvement)
Threshold (individual)
£5,000
Threshold (company)
£750
Pre-judgment route
Yes (no CCJ needed)
Sets next step
Bankruptcy or winding-up petition

A statutory demand can be served whether or not a court judgment exists. The creditor does not need a CCJ first. They just need to assert the debt is undisputed and over the threshold.

Different from a CCJ

This is not a county court claim

A County Court claim is decided by a judge on the merits and produces an enforceable order. A statutory demand is issued by the creditor without court involvement and is procedural rather than determinative. The two routes are alternatives. Most creditors use the county court route for disputed or smaller debts; statutory demands are used for clearly owed debts above £5,000 where bankruptcy threat is the leverage.

The £5,000 threshold and other rules

Below £5,000, a creditor cannot use a statutory demand against an individual. They must take the county court route. The £5,000 figure was raised from £750 in 2015 and has remained unchanged since. For companies, the threshold is much lower at £750.

Statutory demand requirements
Debt undisputed
Required
Debt over threshold
£5,000 individual / £750 company
Debt due now
Not future or contingent
Debt unsecured
Or under-secured
Specific liquidated sum
Not damages claim
Correct form used
Form per Insolvency Rules 2016

Per Insolvency (England and Wales) Rules 2016 Part 10. Multiple debts to the same creditor can be aggregated to meet the threshold. Multiple creditors cannot combine debts.

Misuse

Statutory demands for disputed debts can backfire

The Insolvency Act explicitly prohibits using statutory demands as a debt-collection tool for disputed debts. If a creditor serves a statutory demand on a debt that is genuinely disputed, the court can set it aside and award costs against the creditor. Defended set-asides typically cost the creditor £2,000-£5,000 in legal fees and damages. If the demand against you involves a disputed debt, this is a powerful negotiation point.

The 21-day and 18-day deadlines

Two parallel deadlines run from the date of service. They are different and they matter for different actions.

The two statutory demand deadlines
DeadlineWhat forWhat happens after
21 days Pay, secure or compound the debt Creditor can present bankruptcy petition
18 days Apply to court to set aside demand Set aside option lost (subject to court discretion)
Filing set-aside Pauses 21-day clock Hearing date set
Date of service Day the demand is delivered to you Both clocks start

The 18-day deadline matters more than the 21-day. If you miss the set-aside window and then realise you had a defence, you may be locked out of the easiest challenge route. Once a bankruptcy petition is presented, your options narrow significantly. Always check the exact date of service and calculate both deadlines on receipt.

How service works

Personal service is the safest route for creditors

The Insolvency Rules require personal service unless the creditor has tried and failed. Email service alone is not valid. If a statutory demand reaches you only by email or only by post left in a general mailbox without proof of personal delivery, the demand may be defectively served, providing a ground to set aside. Document carefully how and when you received it. Insolvency Rules 2016 r.10.2 sets out service requirements.

Your four options on receipt

You have four practical responses to a statutory demand. Each has different consequences and costs. Choose carefully and quickly.

1
Pay the debt in full within 21 days

If you accept the debt and can pay, this is the cleanest exit. Pay by traceable method (bank transfer, recorded letter cheque) and get written confirmation that the demand is withdrawn. Keep all evidence permanently.

2
Negotiate a payment arrangement (compounding the debt)

The Insolvency Act allows you to "compound" the debt, that is, agree alternative terms with the creditor that satisfies them. Could be instalments, partial settlement and security on remaining, or any other agreed arrangement. Get this in writing before the 21-day deadline. Most creditors prefer this to court action. See our negotiating with creditors guide.

3
Apply to set aside within 18 days

If you have valid grounds (genuine dispute, counterclaim, defective demand, etc.), file form IAA at the court named on the demand. Application is free if you are on means-tested benefits. The court fee is otherwise £303. Filing pauses the 21-day clock until the application is heard.

4
Consider voluntary debt solutions

If you genuinely cannot pay and the debt is real, voluntary insolvency (Debt Relief Order if you qualify, IVA, or own bankruptcy application) may be cheaper and less damaging than waiting for a creditor's bankruptcy petition. Costs less, gives you more control over timing. See our UK debt solutions guide.

Never

Do not ignore a statutory demand

The single worst response is silence. After 21 days the creditor can present a bankruptcy petition. Bankruptcy proceedings are public, expensive (~£1,500+ in fees that go on the bankruptcy debt) and much harder to challenge than the original demand. Even if you have no defence and cannot pay, file for your own bankruptcy or DRO instead, you keep more control.

Grounds to apply for set aside

The court will set aside a statutory demand on certain specified grounds under Insolvency Rules 2016 r.10.5. Your application must be supported by witness statement evidence.

Grounds the court accepts for set aside
Genuine dispute
Substantial, not contrived
Counterclaim or set-off
Equal to or greater than debt
Debt secured but undervalued
Demand wrongly states unsecured value
Technical defect
Wrong form, wrong service
Abuse of process
Pressure tactic without insolvency
Below threshold
Debt actually under £5,000

Per Insolvency Rules 2016 rule 10.5. The most successful set-asides are based on genuine disputes and counterclaims, technical defects alone are usually corrected and re-issued.

Court judgments

If the debt is from a CCJ, set aside the CCJ first

If the statutory demand is based on an unsatisfied County Court Judgment, you cannot challenge the underlying debt at the set-aside hearing, the court will say the validity has already been determined. To challenge the debt itself, you must first apply to set aside the CCJ (see our debt going to court guide). Only if the CCJ is set aside can you then challenge the statutory demand on the same grounds.

Get advice from Citizens Advice or a Law Centre before filing. Strong grounds and weak presentation lose. Weak grounds can sometimes succeed if presented well. The witness statement is the key document, it must lay out the facts clearly and the legal basis precisely.

What happens if you ignore it

The consequences of ignoring a statutory demand are serious and follow a quick timeline. After 21 days, the creditor can present a bankruptcy petition. After that, your options narrow rapidly.

1
Day 22+: Creditor can petition for bankruptcy

Bankruptcy petition fee: ~£302 court fee and £1,500 deposit (paid by creditor, recoverable from your estate if successful). The creditor names you as defendant in formal insolvency proceedings.

2
Petition served (typically 4-6 weeks after demand)

You receive the bankruptcy petition documents. A first hearing date is set, usually 6-12 weeks ahead. You can still pay or settle in this window, but the court costs are higher and your credit file is already damaged.

3
Bankruptcy hearing

The court considers the petition. If undisputed and the debt is established, a Bankruptcy Order is made. Your assets vest in the Official Receiver or Trustee in Bankruptcy. Public records, FCA registers and credit files all update.

4
Discharge after 12 months (typically)

Most UK bankruptcies are automatically discharged after 12 months. Some assets sold to pay creditors. Bankruptcy stays on the Insolvency Register for 3 months after discharge, on credit file for 6 years from the bankruptcy order date.

Avoid this

Bankruptcy by creditor's petition is the worst outcome

It is the costliest, most damaging and least controllable form of UK insolvency. You lose control of timing, asset disposal and narrative. By contrast, your own bankruptcy application costs ~£680 and gives you control. A Debt Relief Order (DRO) costs £90 and avoids bankruptcy if you qualify. An IVA can give 5-year structured repayment with most debts written off. Almost any voluntary route is better than waiting for a creditor's petition. See UK debt solutions compared.

From statutory demand to bankruptcy petition

The path from demand to bankruptcy is procedural and follows fixed steps. Understanding the timeline helps you act in time.

1
Day 0: Demand served

Personal service or other valid form. Both clocks start: 18 days to set aside, 21 days to comply.

2
Day 18: Set-aside deadline

Last day to file IAA application without leave of the court. Late applications can sometimes succeed but are at the court's discretion and need good explanation for the delay.

3
Day 21: Compliance deadline

Last day to pay, secure and compound the debt. After this, the creditor can present a bankruptcy petition. Filing a set-aside application before day 18 pauses this clock.

4
Day 22+: Petition presented (typical 2-6 weeks)

Creditor files Form Bank 1 (Bankruptcy Petition by Creditor) at court. Pays deposit and court fee. Petition is served on you. First hearing scheduled.

5
Day 60-90+: First hearing

Court considers the petition. If you have not made arrangements or paid, the court typically makes a Bankruptcy Order. You can apply to dismiss the petition if you have paid the debt or proposed an alternative arrangement that the creditor accepts.

Last chance

You can still settle right up to the bankruptcy hearing

Even after the petition has been presented, paying the debt and the creditor's costs causes the petition to be dismissed. You can also propose an IVA at the hearing, which the court will consider. Bankruptcy is not automatic just because the creditor has petitioned, the court still needs to make a Bankruptcy Order. Last-minute settlements happen, though by this stage you have already incurred court costs and credit file damage.

Spotting a defective statutory demand

Statutory demands are technically demanding to draft. Many defects exist in actual demands served by creditors. A defective demand may give you grounds to set aside even where the debt itself is real.

Common defects worth checking
Wrong form used
Insolvency Rules 2016 prescribed form
Wrong court named
Must be correct district registry
Insufficient particulars
How debt arose, when due
Missing 18-day warning
Must clearly state set-aside right
No contact name
Must name individual to discuss with
Service not by personal delivery
Email-only is invalid
Wrong amount
Calculation errors, missed payments not credited
Not properly signed
Authenticated by valid creditor representative

Per Insolvency Rules 2016 r.10.1 and r.10.2. Even minor defects can support a set-aside if they cause prejudice. The court considers whether the defect prevents you from understanding what you need to do.

Bottom line

Take the demand seriously, take advice immediately

A statutory demand is the closest most UK adults will ever come to formal insolvency proceedings. The deadlines are tight, the consequences serious and the procedure unforgiving of mistakes. Get free advice from StepChange or National Debtline on day 1. Pay if you can within 21 days. Negotiate if you can. Apply to set aside within 18 days if you have grounds. Consider voluntary insolvency routes if neither works. Never ignore. The path from demand to bankruptcy can be as short as 60 days and as costly as your house. See companion guides on UK debt solutions and negotiating with creditors.

Frequently asked

Statutory demand questions, answered.

Can a debt collector send me a statutory demand?

Yes, if they legitimately own the debt or have authority to pursue it. A debt collection agency that has bought the debt from an original creditor becomes the creditor for these purposes and can serve a statutory demand. The same rules apply: the debt must exceed £5,000, be undisputed, the demand must follow the prescribed form.

Collection agencies sometimes send statutory demands as pressure tactics on debts that are disputed or below £5,000. In those cases the demand has no real teeth and is vulnerable to set aside. Always check whether the threshold is met and whether the debt is genuinely undisputed before deciding how to respond.

Is a statutory demand sent through the post valid?

Only if the creditor has taken all reasonable steps to ensure it reaches you. Insolvency Rules 2016 Rule 10.2 sets a higher service standard than simple postal delivery. Ideally the demand is personally served (handed to you) or a process server makes documented attempts. Simple first-class post without evidence of delivery may not constitute proper service.

Defective service is a common ground for set aside. If you believe the demand did not come properly to your attention (wrong address, posted somewhere you no longer live, no evidence of delivery), raise this as part of any set-aside application.

How do I prove the debt is disputed?

A "genuine and substantial dispute" is more than just saying you disagree. Include evidence: correspondence showing you previously challenged the amount, invoices or contracts showing different figures, bank statements showing payments not credited, emails where the creditor acknowledged a problem. The court will look at whether a reasonable person could dispute the debt, not whether your argument will definitely win.

Your witness statement accompanying the set-aside application should set out the dispute clearly with references to the exhibits. The court is not asked to decide who is right at the set-aside hearing, only whether there is a genuine issue to be tried elsewhere.

What if I only owe part of the amount demanded?

If the undisputed part exceeds £5,000, the demand can still support a bankruptcy petition. Disputing part of the amount does not automatically defeat the whole demand. However, if the undisputed balance falls below £5,000, the bankruptcy threshold is not met and the demand becomes toothless.

In either case, raise the partial dispute in a set-aside application. If the court is satisfied there is a genuine dispute over a sufficient portion, the demand will be set aside or amended to the undisputed amount.

Can HMRC serve a statutory demand?

Yes, routinely. HMRC is one of the most frequent users of statutory demands because they do not need a court judgment first. They serve demands for unpaid income tax, VAT, PAYE and corporation tax debts over £5,000. Unlike most creditors, HMRC's demand often does lead to bankruptcy petitions if unaddressed, because the underlying debt is rarely genuinely disputed.

HMRC's preferred alternative is a Time to Pay arrangement. Contacting HMRC immediately to propose a payment plan is almost always better than waiting for the statutory demand deadline to expire. Phone 0300 200 3822 within the 21-day window.

Does a statutory demand show on my credit file?

No, not directly. A statutory demand is not a court order and does not appear on your credit file. Neither does a bankruptcy petition while it is pending. What does appear is a bankruptcy order if one is made, which stays on your file for 6 years.

So from a credit-file perspective, addressing the statutory demand before it escalates to bankruptcy is critical. The demand itself causes no direct damage to your credit score; it is the follow-on insolvency that does. For how credit file entries work see what's on your UK credit file.

Can I apply for Breathing Space after a statutory demand?

Potentially yes. Breathing Space (the Debt Respite Scheme) gives 60 days of protection from most creditor action including statutory demand enforcement. You need to apply through an FCA-authorised debt adviser. The 21-day payment clock effectively pauses while Breathing Space is active.

Importantly, Breathing Space does not set aside the demand. Once the 60 days expire, the creditor can resume action based on the original demand. Use the time to get advice, negotiate a permanent solution, or prepare a set-aside application if there are grounds.

What does it cost to apply for set aside?

The court fee for applying to set aside a statutory demand is currently £332. If you are on a low income or receive qualifying benefits, you can apply for help with fees using form EX160, which can reduce or eliminate the fee entirely.

If your application succeeds, you can ask the court to order the creditor to pay your costs, particularly where the demand was an abuse of process or defective. If it fails, you may be ordered to pay the creditor's costs. This is why grounded applications are essential, speculative ones can be expensive.

Mark Scott, Company Director at Swift Money
Written by
Mark Scott
Company Director, Swift Money Limited

Mark founded Swift Money in 2011, four years before the FCA's price cap transformed UK short-term lending. He has over 15 years of experience in UK consumer finance and oversees all content published on swiftmoney.com.

Important information

This guide is not personalised financial advice, legal advice or a substitute for regulated debt counselling. Individual circumstances vary and the right course of action depends on your own financial position. If you need help with a specific situation, speak to a qualified adviser or a free debt advice service such as StepChange, Citizens Advice, National Debtline or MoneyHelper.

Rules, retention periods, thresholds and scheme details reflect UK law, FCA guidance and industry practice as at April 2026. Credit scoring models are proprietary and individual outcomes may differ from the general principles described here. We update our guides periodically but cannot guarantee every figure reflects the very latest position. Always check the underlying source for time-sensitive decisions.

Swift Money Limited is a credit broker, not a lender. We are authorised and regulated by the Financial Conduct Authority, FRN 738569. Registered in England and Wales, company number 07552504. Registered office: Hamill House, 112 - 116 Chorley New Road, Bolton, BL1 4DH, United Kingdom. Data Protection registration number ZA069965.