0800 567 7444

Our Commitment To Treating Customers Fairly (TCF)

Payday loans have been in the news a lot recently as more people are using them and the government has been looking into how consumers are being treated by Payday Loan lenders and Payday Loan Brokers. Payday loans are regulated by the Financial Conduct Authority (FCA). The FCA has guidelines on how customers should be treated by financial institutions. Payday loan companies are bound by these rules.

What does the FCA expect on how customers should be treated? The six TCF outcomes

Outcome 1: Consumers can be confident that they are dealing with firms where the fair treatment of customers is central to the corporate culture.

Outcome 2: Products and services marketed and sold in the retail market are designed to meet the needs of identified consumer groups and are targeted accordingly.

Outcome 3: Consumers are provided with clear information and are kept appropriately informed before, during and after the point of sale.

Outcome 4: Where consumers receive advice, the advice is suitable and takes account of their circumstances.

Outcome 5: Consumers are provided with products that perform as firms have led them to expect, and the associated service is of an acceptable standard and as they have been led to expect.

Outcome 6: Consumers do not face unreasonable post-sale barriers imposed by firms to change product, switch provider, submit a claim or make a complaint.

How Swift Money Treats Customers Fairly

Here at Swift Money Ltd we are committed to treating every customer fairly and always act in the best interests of our clients at all times.

Swift Money follows all the guidelines set out by the FCA and follow all the requirements of the Consumer Credit Source Book.

• We offer a completely free service to the customer, we do not charge fees under any circumstances. We receive a commission from lenders if a customer’s application has been successfully funded.

• We will ‘not take advantage or our customers‘ by sharing their personal information to third parties. Our website is also on a secure server ‘https’ to offer some additional protection.

• We include warning labels on every page of the site to emphasise the risk of high-cost borrowing. We have a strict criteria for the lenders that we feature, ensuring that they are direct lenders, have a Consumer Credit License and an active FCA license.

• Provide continuous training to ensure our staff have the right skills and knowledge to do their jobs effectively.

Swift Money Payday Loans

Copyright © 2024 - Swift Money Ltd. Registered in England and Wales. All Rights Reserved

Company Number: 07552504
FCA Authorised: 738569
Data Protection: ZA069965

  • Swift Money Ltd

  • 1-3 The Courtyard
    Calvin Street
    BL1 8PB

    Tel: 0800 567 7444

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SwiftMoney.com is a registered trading Name of Swift Money Limited which operate a credit brokering service. Swift Money Limited is authorised and regulated by the Financial Conduct Authority and is entered on the Financial Services Register under reference number: 738569. Swift Money Limited is registered in the United Kingdom. Principal place of business: 1-3, The Courtyard, Calvin Street, Bolton, Lancashire, BL1 8PB

Swift Money are not a direct lender. If you complete an application through our website, it will be shown to our lending and broker partners for their consideration.
We do not charge any fees for the use of our service, but we do receive a commission from our lending and broker partners following successful introductions from our website. Any information we provide is for the purposes of illustrating the lending process only and should not be read as financial advice.

Auto Decisioning allows lenders to make a decision on your loan application without the need for human interaction, for more information please contact your lender or see their privacy policy.

Useful Information

Representitive Example: Borrow £250 for 30 days. Interest: £60 - Interest rate: 292.25% per annum (fixed). Representative APR: 815.74% (variable) - Total amount payable: £310