1. Who we are
Swift Money Limited gathers and processes your personal information in accordance with this privacy notice. We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, all other applicable data protection laws. This notice explains how, why, when we process your personal data. It also explains your rights as a data subject.
Swift Money Limited is a company registered in England under company number 07552504. Our registered office is 1 to 3 The Courtyard, Chorley New Road, Bolton, BL1 4DH.
We are registered with the Information Commissioner's Office under registration number ZA069965. We act as the Data Controller when processing your personal data.
Our designated Data Protection Officer is Mark Scott. You can contact our Data Protection Officer by writing to our registered office above or by emailing sar@swiftmoney.com.
2. Information we collect
Swift Money Limited processes your personal information to meet our legal, statutory, contractual obligations. We process your data to provide you with our products and services. We will never collect unnecessary personal data from you. We do not process your information for any purpose other than those specified in this notice.
In this notice, "personal data" refers to any information that identifies you as an individual, whether directly or indirectly. "You" refers to any visitor to our website, whether through a loan enquiry, application form, or support form.
The personal data we collect includes:
- Full name
- Full address
- Email address
- Phone number or mobile number
- Date of birth
- Marital status
- Dependants
- Employment status
- Industry
- How you are paid
- Length of employment
- Monthly income
- Next payday
- Employer name
- Card type
We also collect your full name and email address when you complete our customer support form.
3. How we collect information
We collect your personal data through the online application form on our website. We also collect your name and email address through our customer support form.
We additionally collect technical information automatically when you visit our website. This information includes:
- Internet Protocol (IP) address
- Browser type and version
- Approximate geolocation
- Clicking behaviour on our site
This technical information is collected for functional and analytical purposes. It helps us ensure our website works properly. It also helps us understand how visitors use our site so we can improve it.
5. How we use your personal data
Swift Money Limited takes your privacy very seriously. We only retain your data for as long as is necessary for the purposes specified in this notice.
We are committed to protecting the security and confidentiality of your personal data. We use appropriate technical and organisational measures to ensure that our processing meets the requirements of UK GDPR. We protect the rights of the individuals whose data we hold.
When you set up an account on our website you will require a username and password to log in. You must keep your username and password secure. You must never disclose them to any third party.
Where you have consented to receive promotional offers or marketing from us, you are free to withdraw this consent at any time.
Data protection principles
Under UK GDPR, the personal data we handle must be:
- Accurate, kept up to date
- Securely stored
- Kept for no longer than is necessary
- Adequate, relevant, not excessive in relation to the purpose
- Processed fairly, lawfully, transparently
- Handled with respect for individuals' rights
- Processed only for limited, specified purposes
- Not transferred to countries without adequate protection
6. Legal basis for processing
The legal bases on which we process your personal data vary by category.
Personal identification information
We collect your name, address, date of birth to process your application and satisfy lender requirements. We are required to retain certain identification data to meet our legal obligations under Financial Conduct Authority rules. We process this information on the grounds of contractual necessity, legitimate interests, legal obligation.
Contact details
We collect your contact details to process your loan application. We process this information on the grounds of legitimate interests and contractual obligation.
Personal characteristics
We collect information such as age, date of birth, nationality, marital status, dependants for legitimate business purposes. We process this information on the grounds of consent and legitimate interests.
Banking details
This information is required to complete the loan application process and to enable the electronic transfer of funds to you if your application is approved.
We have a legal obligation to share some of your personal data with lenders for the purpose of loan processing and approval. We also share data with credit reference agencies where necessary, as well as fraud prevention services. This is to provide financial background checks prior to a lender approving your application.
We may occasionally send you marketing information where we have assessed that it is both beneficial to you and in our legitimate interests. Such information will be non-intrusive. It will be processed on the grounds of consent together with our legitimate interests.
7. Your rights
Under UK GDPR, you have the following rights in relation to your personal data:
- The right to be informed about what data we hold and why
- The right of access to the personal data we hold about you
- The right to rectification if any data we hold is incorrect or incomplete
- The right to erasure of your personal data in certain circumstances
- The right to restrict processing in certain circumstances
- The right to data portability, to receive your data in a portable format
- The right to object to processing based on legitimate interests or direct marketing
- Rights in relation to automated decision making and profiling
You are able to exercise all of these rights, subject to certain conditions. You also have the right to lodge a complaint with the Information Commissioner's Office at any time.
To exercise any of these rights, please contact us using the details in our contact page. Select "Subject Access Request" from the subject dropdown. We may ask you to verify your identity before acting on any request. This is to ensure your data is protected.
To opt out of marketing communications, please contact us through our contact page and select "Opt Out" from the subject dropdown. You can also email optout@swiftmoney.com directly.
9. Safeguarding measures
Swift Money Limited takes reasonable measures to protect and secure your personal data. We work to protect your information from unauthorised access, alteration, disclosure, destruction. Our safeguards include:
- SSL encryption on all data transmitted between your browser and our servers
- Strong encryption on our database servers
- IT authentication controls
- Firewalls, anti-virus, anti-malware protection
- Regular review of access controls to ensure only authorised staff can view data
Swift Money Limited uses service providers for website hosting that are wholly based in the United Kingdom. All personal data is hosted and stored within the UK.
10. Consequences of not providing your data
You are not obliged to provide your personal information to Swift Money Limited. However, as this information is required for lenders to process and approve your application, we are unable to complete your application or offer you our services without it.
11. Legitimate interests
As set out in the "How we use your personal data" section above, we occasionally process your personal information on the basis of legitimate interests. Where we do this, we have carried out a thorough Legitimate Interests Assessment. This assessment ensures that we have weighed your interests and any risk posed to you against our own interests. It ensures that our processing is proportionate, appropriate.
As a credit brokerage, we rely on legitimate interests as the legal basis for processing and sharing your personal data with lenders. The data shared under this basis includes all personal data submitted by you. It may include nationality, date of birth, gender, marital status, bank details, financial information.
12. How long we keep your data
Swift Money Limited retains your personal information only for as long as is necessary. We have strict review and retention policies in place to meet this obligation.
Under UK tax law we are required to keep your basic personal data (name, address, contact details) for a minimum of six years. After this period your data will be securely destroyed.
Where you have consented to us using your details for direct marketing, we will keep such data until you notify us otherwise or withdraw your consent.
13. Special category data
Swift Money Limited does not request or store special category data. Special category data includes information about racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic or biometric data, health, sexual orientation.
14. Changes to this privacy policy
We reserve the right to change this privacy policy at any time. Any changes will be posted on this page. We encourage you to review this page regularly so that you are aware of any updates.
15. How to contact us
If you have any questions about this privacy policy or would like to exercise any of your rights, please get in touch through our contact page. You can also write to us at our registered office:
Swift Money Limited
1 to 3 The Courtyard
Chorley New Road
Bolton
BL1 4DH
United Kingdom
For data protection enquiries specifically, please select "Subject Access Request" from the subject dropdown on our contact form, or email sar@swiftmoney.com.
If you are unhappy with how we have handled your personal data and cannot resolve the issue with us directly, you have the right to complain to the Information Commissioner's Office.