247 Moneybox review.

247 Moneybox was the UK short-term lending brand operated by Active Securities Limited. The firm offered loans of typically £100 to £1,000 repaid over short periods within the FCA price cap framework. Active Securities Limited entered administration on 29 November 2019 with Harrisons Business Recovery & Insolvency Limited appointed as joint administrators. The administration followed sustained affordability complaint pressure that the post-cap operating margins could not sustain. The 247 Moneybox loan book was sold to Lantern Debt Recovery Services on 30 December 2021. The 247 Moneybox brand is no longer in use as an active lender.

Administration Payday lender Operated 2010-2019 Verified May 2026

Key facts

Active Securities Limited entered administration on 29 November 2019. Joint administrators were drawn from Harrisons Business Recovery & Insolvency Limited. The summary below records the key administration milestones.

Founded
2010
Entity
Active Securities Ltd
Administration
29 Nov 2019
Administrator
Harrisons
Loan book sold
30 Dec 2021
Buyer
Lantern

Operating entity: Active Securities Limited, trading as 247 Moneybox. Joint Administrators: Harrisons Business Recovery & Insolvency Limited. The 247 Moneybox loan book was sold to Lantern Debt Recovery Services on 30 December 2021. Source: FCA news; Debt Camel record of the 247 Moneybox administration.

Timeline

Active Securities Limited operated the 247 Moneybox brand for approximately nine years before administration. The timeline focuses on the events from 2017 onwards, when affordability complaint pressure on the firm became material.

2010

Active Securities Limited incorporated

Active Securities Limited is incorporated and begins offering UK short-term consumer credit through the 247 Moneybox brand. The firm targets the UK online payday lending market that grew rapidly in the early 2010s, with marketing focused on rapid same-day funding.

2014

FCA assumes consumer credit oversight

The Financial Conduct Authority takes over consumer credit regulation from the Office of Fair Trading. 247 Moneybox transitions through interim permission to full FCA authorisation. Affordability assessment standards under the FCA Consumer Credit sourcebook (CONC) apply to all new lending.

2014-2017

Growth in the post-cap UK short-term market

247 Moneybox operates within the FCA price cap framework from January 2015 onwards. The firm builds its customer base offering short-term loans of typically £100 to £1,000. The product positioning emphasises rapid funding, with the brand name itself indicating 24/7 availability.

2018-2019

Affordability complaints rise

The Financial Ombudsman Service starts upholding affordability complaints against 247 Moneybox at high rates. The redress provision rises across successive accounting periods. The financial position deteriorates as complaint volumes accelerate.

29 Nov 2019

Administration appointment

Active Securities Limited enters administration on 29 November 2019. Harrisons Business Recovery & Insolvency Limited are appointed as joint administrators. The 247 Moneybox application portal is closed and no new lending takes place. Existing customer accounts continue to be collected by the administrators.

2019-2021

Affordability claim window and realisations

The administrators establish a complaint notification process for former 247 Moneybox customers. Asset realisations and complaint adjudication progress through 2020 and 2021. The Harrisons team handles the case in parallel with several other UK payday administrations of the period including QuickQuid and Sunny.

30 Dec 2021

Loan book sale to Lantern

The 247 Moneybox loan book is sold to Lantern Debt Recovery Services on 30 December 2021. Lantern becomes the new owner of outstanding 247 Moneybox customer balances. Borrowers paying off 247 Moneybox loans now make payment to Lantern under the original loan terms.

2022-2024

Final dividend paid

Distributions to creditors are paid through 2022 and into subsequent years as the administration concludes. The dividend outcome is broadly in line with other UK payday administrations of the period in the lower single-digit pence-per-pound range.

2026

Brand wound down

The 247 Moneybox brand is no longer in use as an active lender. The 247moneybox.co.uk domain is no longer an active credit application platform. Any approach to apply for credit in the 247 Moneybox name should be treated with extreme caution and verified directly against the FCA register before disclosure of any personal or financial information.

What went wrong

The 247 Moneybox administration is one of several UK payday closures from late 2019 through 2020 that followed the same pattern. The firm did not fail because of a single decision but because affordability complaint volumes after the FCA price cap exceeded what the post-cap operating margins could absorb. The complaints pattern resembles those seen at other UK payday lenders of the period.

Cause

The same-day funding model relied on rapid underwriting that the FCA evidential standards strained

247 Moneybox marketed itself on the basis of rapid same-day funding. The product proposition required underwriting decisions to be made quickly, often within minutes of application. Under the FCA Consumer Credit sourcebook standards, affordability assessment had to be evidenced with documented income verification and expenditure analysis. The same-day funding model created tension between the speed promised in marketing and the depth of affordability assessment required by the regulator. Affordability complaints against accounts written under the rapid-decision model were upheld at high rates by the Financial Ombudsman Service, since the documentary evidence was sometimes thin.

Affordability complaint volumes exceeded what reserves could absorb

Active Securities Limited operated within the FCA price cap framework from January 2015 onwards. The cap limited cost of credit and constrained the operating margins available to absorb the cost of remediating a large pool of historical loans. As the Financial Ombudsman Service uphold rate against 247 Moneybox affordability complaints rose, the redress liability grew faster than the firm's reserves could sustain. The directors elected to place Active Securities Limited into administration in November 2019 rather than continue trading with an unprovisioned redress liability.

November 2019 timing in the wider sector closure pattern

The 247 Moneybox closure on 29 November 2019 came one month after the CashEuroNet administration on 25 October 2019 and one week before the PiggyBank administration on 5 December 2019. The clustering of UK payday administrations in late 2019 reflects the simultaneous pressure on multiple operators from rising redress provisions. Each firm's directors faced similar economics and reached similar conclusions within a matter of weeks of each other.

If you had a 247 Moneybox loan

The Active Securities Limited administration is now in its later phases. The summary below covers what former 247 Moneybox customers should expect in 2026.

Successful affordability claimants

Claimants whose affordability complaints were upheld by the administrators received the distribution available from the realisations process. The exact dividend percentage depends on individual claim characteristics and the overall realisations achieved by the administrators. The outcome is broadly in line with other UK payday administrations of the period in the lower single-digit pence-per-pound range.

Outstanding 247 Moneybox loan balances

247 Moneybox loans outstanding when the firm entered administration were sold to Lantern Debt Recovery Services on 30 December 2021. Lantern is the current owner of outstanding balances. Borrowers paying off 247 Moneybox loans now make payment to Lantern under the original loan terms. Borrowers receiving collection contact in the 247 Moneybox name in 2026 should verify whether the contact is from Lantern or another party. Anyone uncertain should request the original credit agreement and a copy of the deed of assignment before paying anything.

Customers who did not submit a claim

The administrator notification window has closed. The Financial Ombudsman Service is unable to consider new complaints against Active Securities Limited because the firm is in administration. There is no further redress route specifically against the firm. Anyone who would previously have used 247 Moneybox for an unexpected expense can now apply for a same-day loan from an active FCA-authorised direct lender.

Free debt advice

If you are in current financial difficulty

The four bodies below provide free, impartial guidance to former 247 Moneybox borrowers and other consumer credit customers. None of them charge. None have any commercial relationship with a lender, broker or claims management firm. Each can advise on disputed historical balances. Each can also advise on dealing with Lantern as the current owner of legacy 247 Moneybox accounts.

The regulatory legacy

The 247 Moneybox wind-down formed part of the wider closure of UK online payday lending in the post-cap era. Active Securities Limited joined Wonga (2018), the CashEuroNet brands (Oct 2019), PiggyBank (Dec 2019), Sunny (2020), MyJar (2020), Uncle Buck (2020) and Peachy (2020) in the rolling closure of the UK online short-term credit category.

247 Moneybox in the context of the UK payday closures

The 247 Moneybox closure on 29 November 2019 sits in the late-2019 cluster of UK payday administrations. The pattern across all the firms in the cluster was the same. Affordability complaint volumes after the 2014 FCA price cap and the 2015 affordability assessment standards proved larger than the post-cap operating margins could absorb.

Lantern Debt Recovery Services as legacy debt owner

Lantern Debt Recovery Services is a UK debt purchaser active in consumer credit. 247 Moneybox borrowers receiving collection contact in 2026 are dealing with Lantern as the current owner of the outstanding loan balance. Lantern is the same firm that bought the Morses Club home-collected book in 2024, making Lantern one of the more visible legacy owners of UK consumer credit accounts. The original loan terms transfer with the debt sale.

The post-cap UK short-term credit market in 2026

The post-cap UK online short-term credit market is significantly smaller than the market that 247 Moneybox operated in. Former 247 Moneybox customers needing similar credit now typically apply for small loans from one of the FCA-authorised direct lenders still active in the segment. The product structure available is broadly similar but the number of operators is materially reduced.

Active alternatives

Where former 247 Moneybox customers borrow now.

Three FCA-authorised firms covering the short-term credit tier that former 247 Moneybox customers may now consider. None are connected to Active Securities Limited or Lantern Debt Recovery Services. All operate within the FCA price cap framework.

Lending Stream

Direct lender for fixed-term short-term loans of £50 to £1,500 over up to 6 months. GAIN Credit LLC, FCA authorised since 2008. The closest active peer to 247 Moneybox in product structure and target customer.

Cashfloat

Direct lender for short-term loans of £100 to £1,100 at 0.8 percent daily within the FCA price cap. Western Circle Limited, FCA authorised since 2014. UK-only operating focus.

Mr Lender

Established credit broker covering short-term loans within the FCA price cap. PDL Finance Limited, FCA authorised since 2009. Useful where multiple lender comparisons are preferred over single-lender application.

Sources and verification

Administration appointment date of 29 November 2019 and the appointment of Harrisons Business Recovery & Insolvency Limited as joint administrators of Active Securities Limited verified against Companies House records and the published Notice of Administrator's Appointment.

FCA authorisation history for Active Securities Limited verified against the FCA Financial Services Register.

The 30 December 2021 sale of the 247 Moneybox loan book to Lantern Debt Recovery Services verified against the published administrator reports filed at Companies House and contemporaneous Debt Camel coverage.

The dividend outcome in the lower single-digit pence-per-pound range verified against the published administrator reports filed at Companies House for Active Securities Limited.

Companies House records for Active Securities Limited and the active filing status of the administration verified on 28 April 2026.

Swift Money Limited is a credit broker, not a lender. This page is an editorial record published by Swift Money. Inclusion does not imply commercial relationship between Swift Money and Active Securities Limited or Lantern Debt Recovery Services. We are authorised and regulated by the Financial Conduct Authority, FRN 738569.

Frequently asked

247 Moneybox questions, answered.

Why did 247 Moneybox enter administration in November 2019?

Active Securities Limited, the legal entity that operated 247 Moneybox, entered administration because affordability complaint volumes after the FCA price cap exceeded what the post-cap operating margins could absorb. The Financial Ombudsman Service uphold rate against 247 Moneybox affordability complaints was high. The redress liability had grown faster than the firm's reserves could sustain. The directors placed the company into administration on 29 November 2019 rather than continue trading with an unprovisioned redress liability.

Who is Lantern and why are they collecting on 247 Moneybox loans?

Lantern Debt Recovery Services is a UK debt purchaser active in consumer credit. Lantern bought the 247 Moneybox loan book from the administrators on 30 December 2021. Lantern became the new legal owner of outstanding 247 Moneybox customer balances. The original 247 Moneybox loan terms transfer to the new owner under the deed of assignment. Borrowers paying off 247 Moneybox loans now make payment to Lantern. The same Lantern entity bought the Morses Club home-collected book in 2024.

How much did 247 Moneybox claimants receive in compensation?

The exact dividend percentage paid to 247 Moneybox affordability claimants depends on individual claim characteristics and the overall realisations achieved by the administrators. The outcome is broadly in line with other UK payday administrations of the period. The original 247 Moneybox product was a bad credit payday loan in many cases, which means the redress claims were typically based on whether the firm should have approved the loan in the first place.

What happened to my outstanding 247 Moneybox loan?

247 Moneybox loans outstanding when the firm entered administration were sold to Lantern Debt Recovery Services on 30 December 2021. Lantern is the current owner. Borrowers paying off 247 Moneybox loans now make payment to Lantern under the original loan terms. Borrowers receiving collection contact in the 247 Moneybox name in 2026 should request the original credit agreement and a copy of the deed of assignment before paying anything if there is any uncertainty about the legitimacy of the contact.

Is the 247moneybox.co.uk domain still active?

The 247moneybox.co.uk domain may still resolve but is no longer an active credit application platform. Any apparent loan offer in the 247 Moneybox name in 2026 should be treated with extreme caution. There is no current 247 Moneybox UK operation. Verify any UK lender directly against the FCA register before disclosing any personal or financial information.

Where can I get help with a 247 Moneybox loan dispute now?

If you have a current dispute about a 247 Moneybox loan or about how Lantern is handling the account, the four free guidance bodies listed below can help. The Financial Ombudsman Service is no longer able to consider new complaints against Active Securities Limited because the firm is in administration. Free advice on disputed historical balances or on dealing with a debt purchaser holding a legacy 247 Moneybox account is available from StepChange, Citizens Advice, National Debtline and MoneyHelper.

For active borrowing

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